FAQ

What countries do you ship to?

We ship everywhere through our print on demand fulfilment partner, but do not ship to these locations: Crimea, Luhansk, and Donetsk regions in Ukraine Russia Belarus Ecuador Cuba Iran North Korea Syria The Gaza Strip region in Palestine
What is your return/exchange policy?

Since we print everything on demand, we can only accept orders for returns that are damaged or that aren’t received. Be sure to check the sizing chart to ensure that your order fits correctly prior to ordering. If your order is damaged upon receipt of delivery, please take a photo of it and submit the order through the instructions on the shipping label in the package.
How long will it take to get my order?

Fulfillment time is the time it takes to make your custom-ordered product. Our fulfillment time is calculated in business days, and it's 2–5 business days for all production techniques. 97.66% of our orders are shipped within 5 business days. More than 50% of our orders are shipped within 3 business days or fewer.
What payment methods do you accept?

We take all major credit and debit cards as well as PayPal.
Do you have gift packaging options?

Yes we do! Simply check the box at checkout if this is a gift and we will package it up for you. Additional charges may apply.
How can I track my order?

Major Biscuit sends tracking information by providing a shipping confirmation email with a tracking number once your order is ready for shipment. You can also access this information through the dashboard by going to the Orders section and clicking "See tracking" on the fulfilled order.